According with the objectives of SC Shop Online Developement SRL approved and followed closely by the General Manager, the continuous improvement of service quality provided by Turo.ro, represents a primordial priority. Wishing to fully satisfy the expectations of its users, the online booking platform - Turo.ro provides them the opportunity to send imediatily the encountered problems regarding the provided services.
Please send us the information about the issue you encountered regarding services offered by Turo.ro filling in the form below:
Turo.ro team will ensure that will do his best efforts to resolve the issues submitted , correct and effective. We will respond you as soon as possible.
Important to know:
- Turo.ro will not be considered responsible for compensation of any harmful situations related to the misinformation by the owners of accommodation units regarding the services / facilities included and so on, information directly related to the responsibility of the owner of the accommodation unit .
- Turo.ro will not be responsible for any damage in cases of force majeure (government intervention, wars, kidnappings, fires, floods, accidents, storms, strikes, terrorist attacks or industrial action) that may affect the activity of Turo.ro or the activity of his collaborators .
To file a complaint at ANPC , please visit www.anpcnet.ro